Terms and Conditions

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING AN ORDER FROM Illuminated Heart. BY CONTINUING WITH A PURCHASE IT IS DEEMED THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THESE TERMS AND CONDITIONS.


The terms of sale set out here apply to goods supplied by Illuminated Heart, ordered from the Illuminated Heart website at www.illuminatedheart.info. Illuminated Heart reserves the right to change these Terms and Conditions without notice to you in relation to future sales. These terms do not create any rights to any parties other than the purchaser.

 

Orders and Prices


Illuminated Heart use Square, Paypal and Coinbase as their online purchasing systems. Illuminated Heart accepts payment by any of the credit cards shown as acceptable on the website at time of purchase. All prices and delivery charges are shown in Australian Dollar unless otherwise stated. These charges where applicable will be added on confirmation of your address and payment details and prior to the order being placed during the payment process. All prices may be subject to change. The description and price of goods will be as shown on the website at the time you place your order. Pay with Cryptocurrencies and receive free shipping. Every effort will be made to ensure that prices shown on the website are accurate at the time of purchase. If an error is discovered prior to despatch of your order, Illuminated Heart will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. When ordering online your order will be sent to Illuminated Heart through Square or Paypal by email. You will also receive an email receipt to confirm Illuminated Heart has received your order. Should you not receive an email please contact Illuminated Heart by email at tobiastaeubrich@illuminatedheart.info. If you are shopping from outside Australia, please contact the Artist directly at tobiastaeubrich@illuminatedheart.info to place your order as terms and conditions, shipping prices and delivery times will differ to those stated on our website. All goods are subject to availability. If on receipt of your order the goods are out of stock, Illuminated Heart will offer you to postpone shipment about 30 days or to refund, re-credit you for any sum that has been paid by you for the unavailable goods. Illuminated Heart is under no obligation to accept any order.

 

Delivery


All delivery times quoted on the Illuminated Heart website are estimates based on availability, normal processing and delivery times. Illuminated Heart may deliver items from the same order separately but will charge for postage and packing as per the original order. Goods ordered will be delivered to the address given when the order was placed, subject to receipt of an order confirmation email.

All work will be sent to you by courier service. Illuminated Heart will endeavour to deliver purchased art within 14 days (Australia) of receipt of payment unless otherwise stated on the website, or advised by email from the Artist at the time of purchase. If there is no one available at the delivery address to accept delivery of couriered goods, you will be notified of an alternative delivery date or place to collect the goods. Illuminated Heart cannot accept responsibility for large goods that are returned to the post office and remain uncollected. A signature will be required on delivery for couriered and special delivery purchases. Receipt of a signature at the delivery address for any order will act as proof that the order has been delivered to you.

Once the art work is considered delivered, responsibility for the work, risk of damage or loss will pass to you and you shall be responsible for insuring the work. If Illuminated Heart is unable to deliver your order within 30 days, the Artist will inform you as soon as possible and you will be entitled to cancel the order and obtain a full refund that will be paid to the credit or debit card with which you originally paid for your order. Illuminated Heart is not liable for any loss or damage suffered by you through any unavoidable delay in delivery of an order. Illuminated Heart is not liable for any damage which occurs to an order after a delivery has been made.

Ownership and Copyright

 

The copyright in the contents of this website are owned by Tobias Taeubrich and permission must be explicitly granted for reproduction or extraction for any purpose. Images of sold paintings may still be used by Illuminated Heart for any future use including but not limited to advertising, books and other publications, social media and other web based use.

Payment


Illuminated Heart uses Square, Paypal and Coinbase for online payments. Select Credit /Debitcard and complete your payment on our secure SSL page. Select 'PayPal' on the checkout page. You will be redirected to the secured PayPal-forms, where you can follow its instructions. Once the payment is confirmed, the order arrives safely in our system. To pay for an order using Cryptocurrencies, please select the "Check out with Crypto" or "Reservation and Payment with Crypto" option. By paying with Cryptocurrencies receive shipping for free. You will then be redirected to our payment provider for Cryptocurrencies, Coinbase. Here you will open your Wallet and a payment request is sent. Cryptocurrencies are traded for your payment of the order. To convert the Crypto payment, the current price of Coinbase is used. In order to pay with Bitcoin, you need to install a digital wallet which is possible through special programs and apps that you can download. Select Offline Payment to make a direct bank transfer or pay with cash at your doorstep.

Privacy


Illuminated Heart does not disclose buyer’s information to third parties. Please see our Privacy Policy for further details.

Returns


In cases of goods that are damaged or wrongly supplied please contact Illuminated Heart at tobiastaeubrich@illuminatedheart.info. Illuminated Heart accept no responsibility for goods damaged or lost in transit. Please see our Return Policy for further information.

Booking Cancellation

Illuminated Heart provides a 24 hour cancellation policy & any cancellation within this time will incur the full consultation fee.

Links
Illuminated Heart may provide links to other relevant websites, but it is not responsible for the accuracy or reliability of any linked website and, to the extent permissible by law, excludes all liability which may arise from use of or reference to the linked site.

 

Privacy Policy

Illuminatedheart is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The information collected will be used in order to administer our email and postal mailing lists. We will NOT share this information with any third parties. Illuminatedheart will not use this information for any other way than that described, or disclose it to any third party without your prior consent.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. This Policy may change from time to time and is available on our website. If you have any queries or complaints about our Privacy Policy please contact us at tobiastaeubrich@illuminatedheart.info.

+(61) 431019482